Returns & Exchanges
At HerbsPro.in, we strive to ensure you are completely satisfied with your fashion purchases. If your item isn't the perfect fit, you can return or exchange it within 15 days of delivery provided it is in its original, unworn condition.
Initiate Request
Log into your HerbsPro.in account, navigate to your order history, and select the 'Return/Exchange' button for the specific item.
Quality Check Preparation
Ensure all original tags are attached and the garment is placed back in its original packaging to prevent damage during transit.
Handover to Courier
Our logistics partner will arrive at your doorstep within 48 hours to collect the package; please ensure you receive a pickup confirmation receipt.
Refund Processing
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing